RETURNS
We accept returns within 14 days of delivery for customers worldwide.
• We do not offer exchanges.
• Eligible returns are refunded to the original payment method.
• All return shipping costs are the responsibility of the customer.
• Original shipping fees are non-refundable.
• Items must be unworn, unwashed, and unaltered, with no signs of use. Returns that do not meet these conditions will not be accepted.
• Please carefully review our size chart before placing your order.
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DAMAGES & ISSUES
Please inspect your order immediately upon reception and contact us as soon as possible if the item is defective, damaged, or if you received the wrong item.
We kindly ask that you provide clear photos of any damage or major defects so we can properly evaluate the issue.
Please note that our garments are hand-printed, meaning each piece is unique. Minor variations or imperfections are part of the normal production process and are not considered defects.
Returns or refunds will only be approved if the item is defective in a way not related to our standard hand-printing process.
To report a damaged or incorrect item, please contact us at avemirbrand@gmail.com
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EXCEPTIONS / NON-RETURNABLE ITEMS
Unfortunately, we cannot accept returns on:
• Sale items
• Underwear, lingerie, and socks, in accordance with EU hygiene and consumer protection regulations
